1. Supplier approval
Manufacturers and authorized distributors are vetted on quality documentation, recall history and traceability before their first purchase order.
Quality & Compliance
How we control what we buy, what we store and what leaves the dock — written down, followed, and available to your auditor.
Quality management
An ISO 9001-aligned quality system
VP Scientific operates an internal quality management system modelled on ISO 9001:2015. It governs supplier approval, incoming inspection, storage conditions, order verification, documentation retention and the handling of non-conformances. We describe it as aligned because we are not currently certified by an external registrar — we would rather state that plainly than imply an accreditation we do not hold.
The procedures are reviewed annually by the owner. Records of supplier approval, receiving inspection and shipment documentation are retained for a minimum of five years and can be reissued on request for any order in that window.
- Written procedures for receiving, storage, picking and outbound verification
- Approved-supplier list reviewed annually with documented criteria
- Non-conformance log with root cause and corrective action for every entry
- Five-year retention of lot and documentation records
Controls
Six checkpoints between the manufacturer and your bench
2. Receiving inspection
Every inbound pallet is checked against the purchase order for quantity, lot, expiry, packaging integrity and documentation.
3. Controlled storage
Stock is held in a temperature-monitored, dry area with segregated zones for sterile goods and chemical items.
4. Order verification
A second person verifies catalog number, lot and quantity against the customer purchase order before the carton is sealed.
5. Dispatch documentation
Packing list, lot references and applicable certificates are attached before pickup and emailed with the tracking number.
6. Non-conformance review
Any discrepancy is logged, investigated to root cause, and closed with a corrective action recorded against the supplier or process.
Documentation
What we can supply, and when
| Document | Issued by | Availability |
|---|---|---|
| Certificate of analysis (CoA) | Manufacturer, per lot | With shipment where issued; retrievable for 5 years |
| Certificate of conformance (CoC) | Manufacturer or VP Scientific | On request, typically within 1 business day |
| Safety data sheet (SDS) | Manufacturer | Emailed with quotation and shipment for applicable items |
| Sterility statement | Manufacturer | Printed on sterile packaging; copy on request |
| Calibration certificate | Accredited service partner | Issued directly by the performing laboratory |
| Packing list with lot numbers | VP Scientific | Every shipment, without exception |
Statements
Compliance positions we are prepared to put in writing
Research use only
Products distributed by VP Scientific are supplied for laboratory and research use. We do not supply in-vitro diagnostic products intended for clinical decision-making on patients, nor pharmaceutical products for human or veterinary administration.
Restricted goods
We do not supply DEA-controlled substances, radiological materials, select agents, or precursor chemicals subject to export licensing. Orders that appear to fall in these categories are declined and, where applicable, reported.
Hazardous shipping
Where an item is regulated for transport, it is packaged, labeled and documented under 49 CFR by trained personnel, and shipped only by carriers that accept the classification for the requested service level.
Supplier due diligence
We buy from manufacturers and authorized distributors only. Grey-market and unverified sources are excluded from the approved-supplier list, which is reviewed annually and after any quality incident.
Preparing for an audit?
Ask us for the documentation pack covering your purchase history. Most requests are fulfilled the same business day.